CONTACT INFORMATION

We’re here to help! If you have any questions about your order, our products, or anything else, feel free to contact us.

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📧 Customer Support

Email: info@licksyshop.com
Response time: 24–48 hours (Monday–Friday)

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🏢 Company Information

Klemen Kozole s.p.
Address: Pod Kostanji 14, 3000 Celje, SI
VAT number: SI78426235

The company is registered in the Business Register of Slovenia.

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📦 Order Support

For questions regarding your order, please include:

• Your order number

• Your full name

This helps us resolve your request faster.

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🚚 Shipping Information

Our products are shipped from international warehouses.
Delivery times may vary depending on your location.

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🔁 Returns & Refunds

If you wish to return a product, please contact us first via email.
We will provide you with return instructions.

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⚖️ Legal Notice

This website operates in accordance with EU consumer protection laws.
Customers have the right to withdraw from the purchase within 14 days.

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Thank you for shopping with Licksy Shop 🐶